Our chef offers a menu at the price of 29 euros based on fresh, local and seasonal products.For this reason, we preferred to offer a reduced menu that is different each week. Excellent bedrooms, clean, nice dinner with good service, convenient to A7, We stay here every year on our way back from the south. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Gasten die met een voertuig aankomen, kunnen gebruikmaken van ⦠Ou hotel is not in the city center, s you can read on internet we are near the motorway for a better acces and an easy stop during your holidays transit. We want to assure you that the well-being of our guests is important for the all of our team. You placed your hand in front of your mouth and declared that you no longer wanted to speak to the reception team when they only wanted your stay to be as good as possible. Surprised because our housekeepers are no longer in our hotel at 4PM, so the rooms are therefore ready at this time. Best Western Plus Clos Syrah 4-star property Boulevard Pierre Tezier, Valence, Drome 1-855-201-7819. Best Western Plus Clos Syrah has been welcoming Booking.com guests since Aug 5, 2008 The decoration and furnitures are good quality which provide comfort for the stay-over during the trip. No, we did not close our restaurant suddenly as we had a group. This is an excellent hotel, but the real highlight is the bar and restaurant. The staff of our reception is present on site 24/24 to answer all your requests. Your satisfaction is very important to us, and we will use your feedback to make improvements to make sure we have a better experience for our guests in the future. The room was clean and cool. Best Western Plus Clos Syrah, Valence Best Western Plus Clos Syrah, Valence, current page. There are more repeat guests here than most other properties. Please contact the hotel in advance if you wish to reserve a table in the restaurant. We appreciate your loyalty to our brand. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. This attracted us to this hotel. Are you missing any information about this area? From our hotel you can get to the city center from a bus. The breakfast was excellent with a varied choice. All our rooms are equipped with air conditioning and we would be pleased to explain the functioning. Je kunt daarnaast als een gewaardeerde gast van Valence Best Western gebruikmaken van een zwembad en een lounge die op locatie beschikbaar zijn. The restaurant is superb with wonderful food and great service. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. The food was extremely good and beautifully served, and we were made to feel very welcome. Our park and our swimming pool are undergoing renovations and we put a message on our websites to warn our customers. France may have travel restrictions in place due to COVID-19. Open wines feature some of the best wines in the Rhone. And no one in our team would allow such disrespect to our guests. Book online for the best price. We were passed two or three times without any acknowledgement, a simple hello we will be with you shortly would have done We didn't use the resturaunt as we only wanted a snack so we had to go and find a fast food place The room was very nice, great aircon and the bed was amazing, I have to say I could have slept until noon. Very clean room, helpful staff. Hotel guests looking to stay close to the excitement will be minutes from Six Flags® Magic Mountain and Six Flags® Hurricane Harbor Water Park. I am currently still staying in this hotel but hopefully not for much longer! I am Mr RUSPELER Yves, owner of the establishment. The air-conditioned guest rooms feature a balcony, a safety deposit box and a desk. Some of the rooms have undergone a serious refurbishment, however we preferred one with a terrace leading onto the garden. Shall return! Find out more Opens in new tab or window Dismiss close travel advisory. We try by all means to propose to our guests solutions quickly (change of room, explanation of our services, service of the bar ...). Travelocity Price Guarantee . Food was mixed. No restaurant, no review. The private bathrooms have a bath or shower and a hairdryer. We stayed here to break our journey from Munich to Spain. Our booking had mysteriously vanished, but as it was just for a night, the friendly and helpful receptionist found us a room. I urge you to do the same. In addition, we wants to remind you that the room "service" was offered for your order and in thoses 300€ the third was drinks. We speak English and 43 other languages. The restaurant is good as well. Over the phone the service was excellent and it was just as good when we arrived. Enjoy free WiFi, free parking and an outdoor pool. We put a message on the various booking sites, our website and our social media to warn our customers that work is in progress and that inconveniences can take place. Search for the cheapest hotel deal for Best Western Plus Clos Syrah in Valence. All rights reserved. Son emplacement idéal à proximité de l'aéroport et son parking gratuit faciliteront l'arrivée des clients et des équipes de travail. Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, The property usually replies within a few minutes. Nice rooms and bathrooms clean and updated. Not from Lyon but more of a distance to Provence area on the busy motorway that has a lot of traffic. We had the Bestwestern control in August, we respect all the criteria of the chain and we would like to inform you that we are now Bestwestern Plus 4 *. There was a problem loading the reviews. Sincerely, Yves Ruspeler Owner Best Western Plus Clos Syrah. Save more with our Hot Rate Deals. Except this bad experience, we had a very pleasant stay. All done withing 45 minutes. Thank you again for taking the time to complete the survey. We have rooms available from all the favorite hotel chains worldwide. When booking more than 9 rooms, different policies and additional supplements may apply. Your satisfaction is our priority and your feedback helps us continually improve our equipment and service. The phones did not work once throughout our stay. We hope to receive you soon to offer you a superior experience. The communication was very fluent and left a quite nice experience for the short stay. There was a little misunderstanding when we were receiving the invoice at departure. The photos on our website are no longer up to date as we are under construction and we are waiting for the end to introduce our customers to our new hotel. Highly recommend this hotel. Bathroom consists of a sink and walk in shower. Best Western Valence biedt 24 uursreceptie, roomservice en krant aan. Our rooms are ready from 15h, information stipulated on the booking sites and our restaurant is open from 12h to 13h30 and 19h30 to 21h30 for the service, schedules which are also stipulated. Our staff is always able to listen you, to understands and react, but nothing was told about the restaurant and your deepest disapointment. The work does not begin until 9:00 am and finish no later than 5:00 pm. The reception staff were very accommodating (given that the place was very busy on night 1) and we changed rooms until we found one that suited (third time lucky!) With my best regards, Yves Ruspeler General manager. Our rooms are ready from 15h, information stipulated on the booking sites and our restaurant is open from 12h to 13h30 and 19h30 to 21h30 for the service, schedules which are also stipulated. And no one in our team would allow such disrespect to our guests. There are more repeat guests here than most other properties. Next time we will take the same hotel. We are pleased to learn that your stay was fully satisfactory and thank you for pointing out so many positif things about our hotel restaurant. Your business is very important to us and we value your feedback. yves r, Manager at Best Western Plus Clos Syrah, responded to this review Madam, Sir, Further your stay at our hotel, we would like to thanking you for sharing your experience. We have only stayed one night passing through, but can definitely come back and stay again. Location was good. Couples in particular like the location – they rated it 8.0 for a two-person trip. Our rooms have an area of 23 to 27 m², all equipped with a large bed (queen or king size). Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Wish we could have stayed longer. on our passage to the South of France we stayed at this hotel. And she could very well have offered nothing (plates or other) but she did it out of sheer kindness to try to bring you a solution. We would be delighted to welcome you back to our establishment. Avoid if you actually want to sleep and relax and if you don't want to be laughed at for complaining in being looked at by a French workman through your balcony window! our bar is open 24 hours a day, and there is always a staff member available to serve you. Featuring a seasonal outdoor pool, Best Western Clos Syrah is a hotel located in Valence. Checkout was the opposite of our check in, super friendly and helpful and couldn't be more help. “This is an excellent hotel, but the real highlight is the bar and restaurant. We would be delighted to welcome you again to discover our restaurant that you could not taste but that is at the heart of your concern. Indeed, due to a technical problem during our work, the telephone lines were cut and we are working now to solve this problem. Our cellar includes 350 quality wines including many great wines that you will not have the opportunity to find in stores. But we pay special attention to the well-being of our clientele and we have never disrespected them. Ate at the restaurant and was not impressed. We fulfill all the criteria of a four star, where there is no obligation to have a restaurant on site. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We have never reduced the quality of our services to a group. Each team at our facility is dedicated to providing the best service to our customers and you have recognized it. Dear Guest, Thank you for completing the survey regarding your recent stay at our property. The hotel is equipped for people with reduced mobility. Near Valence Museum. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Maybe the next time, before posting every where, you could talk over it with receptionist and manager ? Compare Best Western rooms and suites in Bourg-les-Valence, Auvergne-Rhone-Alpes with great deals and discounts. A great atmosphere in the bar for our pre dinner drinks and an amazing barman. Your business is very important to us and we value your feedback. Only problem is the uncertainty about restaurant availability! Our guests praise the pool and the helpful staff in their reviews. ”, “Very nice staff, well renovated, great restaurant ”, “The room was clean and cool. Surprised because our housekeepers are no longer in our hotel at 4PM, so the rooms are therefore ready at this time. The staff dealt with a problem with the shower immediately .We had a lovely meal in the restaurant-the dessert was a speciality and delicious. You just paid and left. And we had a negative feedback from you, not once but three times. Cancellation and prepayment policies vary according to accommodations type. The air-conditioned guest rooms feature a balcony, a safety deposit box and a desk. Book Best Western hotels in Valence, France. WiFi and ⦠Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. All one could desire on passing through or business trip. I called for a reservation and got directions. Top Location: Highly rated by recent guests (8.0), 끸 Best Western Plus Clos Syrah is a 3 Star star hotel in Valence - perfect for a short break in France. Waitting for welcome you again Best regards, Dear Mr Evans, Thank you for sharing again your experience on every website you find, So we'll answer you again. A rating of "Terrible" is putting it mildly. Accommodation is clean and comfortable. We try to do our most so that customers do not suffer too much inconvenience. Renovation works are currently taking place at our facility, which are notified on the Bestwestern website: https://www.bestwestern.com/en/EN/book/hotels-in-valence/best-western-clos-syrah/ propertyCode.93633.html And on Booking.com and our personal website. The work does not begin until 9:00 am and finish no later than 5:00 pm. Car parking inside the hotel's own gate. The venue has welcomed guests in Valence since 1986. Valenceâs Exhibition Centre is 4.6 km away. Beds are comfortable and service is good. Indeed, a bottle of wine was served to you by the latter at night. Our park and our swimming pool are undergoing renovations and we put a message on our websites to warn our customers. Thanks! I am Mr RUSPELER Yves, owner of the establishment. I had a oven roasted daurade and my wife had a very good lamb rack. Only The locaTione is not The Best bevase The3 hotel is in The outskirts of Valence. Please don’t include personal, political, ethical, or religious commentary. From our hotel you can get to the city center from a bus. Foie gras was completely overwhelmed by a pile of powdery crumbs of some sort and and overly citrus sticky sauce, could not even taste the foie gras. Great value for money. We booked a room and were told we had a view. With my best regards, Yves Ruspeler General manager. Rooms are big, functional and clean. We are sorry if your feelings about the front desk person were negative but all the reception team tried to find a solution so you could have a pleasant stay in our hotel. Renovation works are currently taking place at our facility, which are notified on the Bestwestern website: https://www.bestwestern.com/en/EN/book/hotels-in-valence/best-western-clos-syrah/ propertyCode.93633.html And on Booking.com and our personal website. View deals for Best Western Plus Clos Syrah, including fully refundable rates with free cancellation. (Anna take note). Location and facilities perfect for those traveling in pairs, Boulevard Pierre Tezier, 26000 Valence, France, Best Western Plus Clos Syrah has been welcoming Booking.com guests since Aug 5, 2008, I already have a booking with this property, Top Location: Highly rated by recent guests (8.0), Free private parking available at the hotel. Please see the attached photos to see what a joke that actually is. ), Couples policies (are unmarried individuals allowed? Send your own question to the property below. We liked it very much. Our hotel is still in "Heating" mode and not Air conditioning until this weekend. 낍 We have reminded the various companies of works your remarks, it is indeed intolerable for our establishment that workers do not respect our guests. On a more positive note the swimming pool was lovely as were the staff at the restaurant who were incredibly attentive and helpful. Our Room was a great size & very clean. Absolutely amazing! Also, the gentleman who dealt with us at checkout was superb. We had the Bestwestern control in August, we respect all the criteria of the chain and we would like to inform you that we are now Bestwestern Plus 4 *. Room was not ready when we checked in at 4:00 pm. Best Western Hotels Current page Best Western Hotels; Plan your trip. Best Western Plus Hotel Clos Syrah, Valence. ), I already have a booking at this property. The hotel restaurant is excellent value. Sincerely. But the prices they ask for these courses is well over the top, 32€ for a small 180 grams of beef filet? Sincerely, Yves Ruspeler Best Western Clos Syrah, Madam, Sir, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Hotel chain/brand: Your opinionis very important to us and we value your feedback. I spent two nights at this hotel. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. We are happy to see that our rooms have lived up to your expectations. Great room with view overlooking the pool. The lounge area was closed during the whole of our stay. Therefore, she advised you the best solution following your request not to move being to have you deliver a meal within our establishment. Our hotel is currently in the process of being renovated in order to offer our guests superior quality services. Guests enjoy the pool. In the rooms, the toilet paper dispenser comprises two rollers. Clean and comfortable. When what she should have said was, Sorry we have closed the restaurant at short notice, but we have arranged for a local taxi to take you to and from a town centre restaurant of your choice. Our room was medium size, very comfortable, with excellent a/c and easy reliable wifi. Therefore, she advised you the best solution following your request not to move being to have you deliver a meal within our establishment. Finally, we do not understand why you explained nothing at the reception, expect the a/c the evening. Our hotel is currently in the process of being renovated in order to offer our guests superior quality services. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines. Wherever Life Takes You, Best Western Is There® Each Best Western® branded hotel is independently owned and operated. I requested a taxi and was told it would take 45 minutes to check availability; I called a taxi directly and it arrived within 15 minutes. Kettle, tea and coffee were available - but no milk-and a small safe. The "24hour bar" was closed when we asked for a bottle of wine one evening at 9.55pm. If no rolls were present, our maids or receptionists would automatically have brought them to you as soon as possible. Best Western Plus Clos Syrah, Valence: Zobrazte 467 recenzí zákazníků, 221 fotografií cestovatelů a skvÄlé nabídky pro zaÅízení Best Western Plus Clos Syrah, které se v Valence umístilo jako 5. z 21 hotely a je ohodnocené na Tripadvisor jako 4 z 5 Easy to find with easy parking on the edge of Valence. Hotel & restaurant staff were very friendly and helpful. We returned to reception and were given a new key that thankfully worked. We want to thank you for your positive feedback on our property and its services such as restaurant and breakfast service. yves r, Propriétaire at Best Western Plus Clos Syrah, responded to this review Thank you for completing the survey regarding your recent stay at our property. Indeed, due to a technical problem during our work, the telephone lines were cut and we are working now to solve this problem. Respect the privacy of others. We inform our guests by all means possible of our work and we do not direct the sites of reservations which themselves take care to highlight the information that we transmitted to them. Boulevard Pierre Tezier, 26000 Valence, France We fulfill all the criteria of a four star, where there is no obligation to have a restaurant on site. You have stayed in my establishment where I decide on renovations and opening hours of my restaurant. Indeed, you are talking about an eight year old child behind the reception at check-out ... no children were present at our hotel and it was our reception manager who made the check-out (a young woman close to thirties ...) We take note of the various remarks made by our customers, whether it concerns equipment, service or even staff. Near Valence Museum. When we finally checked out, there was an eight year old boy sitting behind the reception desk. The receptionist on arrival informed you that our restaurant was closed on Sunday evening, and that an email was sent to you via Booking.com (it was sent on September 25th at 4:33 pm, we have written proof on Booking) and not that Booking would warn you. Enjoy free WiFi, free parking, and an outdoor pool. There was a little misunderstanding when we were receiving the invoice at departure. Excellent hotel, close to the motorway, comfortable room, free parking and very friendly staff, particularly our receptionist, who was very friendly and informative. Further meals are also available in the restaurant, which can be enjoyed on the terrace, weather permitting. See 468 traveller reviews, 221 photos, and cheap rates for Best Western Plus Clos Syrah, ranked #5 of 21 hotels in Valence and rated 4 of 5 at Tripadvisor. Nice room (superior room with jets in the bath) with terras overlooking the pool. Staff were friendly and very helpful. This service may contain translations powered by Google. Pick your preferred language. Best price guaranteed and exclusive deals. The closure was planned since JANUARY 2017 ... We had the exceptional request of a group that we decided to honor. The photos on our website are no longer up to date as we are under construction and we are waiting for the end to introduce our customers to our new hotel. Book low price hotels by Best Western in Valence with Expedia.
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